Effective date: Sept 2026
At ECO MEP (“we”, “us”, “our”), we take your privacy seriously. This policy explains how we collect, use, share and protect personal information when you visit our website (eco-mep.co.uk) or contact us. We comply with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.
Information We Collect
Information You Give Us
When you contact us (via contact forms, email or phone) we may collect:
- Your name
- Email address
- Phone number
- Company name
- Any message or enquiry you send us
This is data you voluntarily provide to get in touch or request a service.
Automated Website Data
When you visit our website we automatically collect technical information such as:
- IP address
- Browser and device type
- Pages visited
- Time and date of access
- Cookies and usage data
This helps us improve the website and understand how it’s used.
How We Use Your Information
We use your information for:
- Responding to enquiries and providing services
- Improving our website and services
- Security and fraud prevention
- Complying with legal requirements
We will never sell your personal data.
Legal Basis for Processing
We process your data where we have:
- Consent (when you fill in a form)
- A contractual need (to respond to and manage your enquiry)
- Legitimate interests (to run and improve our website securely)
Cookies and Tracking Technologies
We use cookies for:
- Basic site functionality
- Analytics to see how people use our site (e.g. page visits)
You can disable cookies in your browser, but some parts of the site may not work optimally.
Sharing Your Information
We may share your personal data:
- With service providers who help run our website (hosting, analytics)
- If required by law (court order or regulators)
- To protect our legal rights
Your Rights Under UK GDPR
You have the right to:
- Ask what personal data we hold about you
- Request correction of incorrect data
- Object to or restrict our processing
- Ask for data to be deleted
- Withdraw consent at any time
If you want to exercise your rights, email info@eco-mep.co.uk.
You also have the right to complain to the Information Commissioner’s Office (ICO) if you believe your data has been mishandled.
Data Retention
We keep your personal information only as long as necessary for the purpose it was collected and to meet legal and business requirements.
Third Party Links
Our site may contain links to other websites. We are not responsible for their privacy practices.
Contact Us
If you have any questions about this policy or how we handle your personal data, contact:
ECO MEP Contractors Limited
Javelin Way, Ashford
info@eco-mep.co.uk
01233 556 012
Company number: 09864295 registered in England.
Changes to this Policy
We may update this policy from time to time. The latest version will always be posted here.